Refund policy
Good Things Take Time (But Not Too Long)
Free shipping on orders over $75 — because loyalty deserves a reward.
Orders ship within 7 days. We're not rushing, you're not rushing, nobody's rushing — we just want your order printed right the first time. Once it leaves our hands, USPS takes over and you'll have it in 2-5 days. Track it obsessively or forget about it completely until it shows up on your porch — we support both approaches.
Returns: The "Something Went Wrong" Policy
We want you to actually love what you ordered, not just tolerate it. If something arrives damaged, defective, or just plain wrong, we'll make it right — that's on us.
Here's the deal:
- Got something damaged or defective? Full refund, no questions asked.
- You have 30 days from purchase to let us know.
- The item needs to be unused and in the condition you received it.
- Email us at customercare@drivstudio.com — we're actual humans who respond, not a bot loop.
We're a small team, not a faceless corporation. If something's wrong, just reach out — we'll sort it out without unnecessary drama.
Policy subject to change, but we'll always keep it reasonable.